Skip to content

Welcome to Colleton Software

The Southeast Leader in EMS Billing and Revenue Management

Menu
  • Colleton EMS Billing
  • About Us
    • Our History
    • Our Staff
    • Our Management Team
    • Social Responsibility
    • Affiliations and Certifactions
  • Complete Solutions
    • Our Products
    • Colleton Excellence
    • Why Choose Colleton
  • Billing
    • Collection Expertise
    • Compliance
    • Custom Reporting
    • Dedicated Account Management
    • ePCR Integration
    • Patient Interaction
    • Professional Services
  • Software
    • ePCR Software Partnerships
    • Software Integration
  • Contact
    • Contact
    • Inquiry Form
    • Directions
  • Testimonials
  • News
    • FAQ
    • Links
Menu

Professional Services

Colleton Billing is dedicated to the professional, timely and complete management of your account. Our team of EMS Billing Professionals is dedicated and adheres to these philosophies.

We prescribe the theory that all aspects of each call are checked and rechecked for accuracy. This allows for 98% of our calls to be accepted the first time by Medicare vs the national average of 90%. This allows for revenues back to your organization faster and less time spent correcting entries.

Colleton guarantees 48-hour call processing on your account. The current national average is approximately 45 to 60 days. Most calls are processed on the same day the call is received. All invoices are created automatically by our automated billing and processing center.

Your organization sets the rates for EMS services and communicates this to Colleton for proper billings. Colleton Software allows the county to set all conditions for submitting bills to patients. The standard operating procedure is to submit a statement to the patient immediately. This informs the patient that we are filing for payment with Medicare, Medicaid, or their insurance company and/or their supplemental policy. Once the call is paid by the appropriate source, Colleton will bill the patient 3 times for the remaining balance.

Colleton complies with all regulations set forth by CMS and federal guidelines for Medicare and regulations set by the States for Medicaid. Colleton maintains relationships and compliance with CMS, its sub-contractors, and its agencies.

Colleton Billing maintains 100% compliance with all agencies with regard to the timely submission of claims. All claims are processed in the correct order.

Colleton submits to supplemental insurance agencies following the receipt of payment from the primary payer. Colleton Software also bills the patient for any allowable or deductibles.

Colleton Billing employs a variety of procedures and policies to maintain compliance with all state and federal regulations. Our employees receive continual training to ensure their understanding of these regulations. All billing clerks in our office received National Accreditation following training and the successful completion of classes and testing. Colleton also utilizes a series of checks and balances to make sure that compliance is maintained. Management and company officials consistently monitor and review work to maintain a standard of excellence

Colleton Billing does not outsource any part of our operation. All work will be conducted here in the United States creating local jobs. Other vendors have started the process of outsourcing work to India costing American jobs and opportunities.

colleton excellence

Leave a Reply

Your email address will not be published. Required fields are marked *

The Latest News

  • Colleton Observes Memorial Day
  • Colleton to attend SC EMS Symposium March 2021
  • Colleton – South Carolina Office Closed
  • Thanksgiving Office Schedule
  • TEST

View Previous Blog Post Here

  • May 2022 (1)
  • March 2021 (1)
  • January 2021 (1)
  • November 2020 (1)
  • October 2020 (1)
  • September 2020 (1)
  • May 2020 (1)
  • March 2019 (1)
  • January 2019 (1)
  • June 2018 (1)
  • April 2018 (2)
  • March 2018 (1)
  • February 2018 (3)
  • January 2018 (3)
  • December 2017 (2)
  • November 2017 (1)
  • June 2017 (1)
  • September 2016 (1)
  • July 2016 (2)
  • May 2016 (3)
  • March 2016 (1)
  • February 2016 (1)
  • December 2015 (1)
  • November 2015 (1)
  • September 2015 (1)
  • August 2015 (1)
  • April 2015 (2)
  • June 2014 (1)
  • April 2014 (1)
  • February 2014 (1)

Colleton Software

© 2023 Welcome to Colleton Software | Powered by Superbs Personal Blog theme